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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Mersen products

The group "New Technologies" offers for review the products of the plant Mersen: fuses, low-voltage switches, power laminated tires, solutions for solar energy, cooling systems, surge protection devices, anti-corrosion equipment, graphite, energy transfer technologies
  • IEC low-voltage fuses Mersen
    IEC low-voltage fuses
    Modulostar , etc.
  • UL/CSA low-voltage fuses Mersen
    UL/CSA low-voltage fuses
    RK5, L, CC, PV, etc.
  • Low-voltage switches Mersen
    Low-voltage switches
    UL 508 Non-Fusible, etc.
  • Power laminated tires Mersen
    Power laminated tires
    PDA , etc.
  • Solutions for solar energy Mersen
    Solutions for solar energy
    HP6M, HP10M, etc.
  • Cooling systems Mersen
    Cooling systems
    Aquamax, Aquasurf, etc.
  • Surge protection devices Mersen
    Surge protection devices
    SPD+POP, STLB, etc.
  • Anticorrosive equipment Mersen
    Anticorrosive equipment
    POLYBLOC et al.
  • Graphite Mersen
    Graphite
    ELLOR, CERBERITE, etc.
  • Energy transfer technologies Mersen
    Energy transfer technologies
    USDK656, C3046, etc.

NEW TECHNOLOGIES GROUP

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